By booking an appointment with Leo & Simon Hair Salon (trading name of Leo Mancini) you agree to these terms.
Service suitability
We reserve the right to refuse, postpone or adapt a service where we believe it may be unsafe, unsuitable or damaging to the client's hair, scalp or wellbeing. This includes cases involving compromised hair condition, chemical history, scalp irritation, failed patch tests, undisclosed home colour, henna, metallic salts, previous reactions or any other factor that may affect the safety or outcome of the service.
Client responsibility and disclosure
Clients are responsible for providing accurate information about previous colour, home dye, henna, chemical treatments, allergies, medication, pregnancy, reactions, extensions, hair loss, scalp conditions and relevant health changes. Failure to disclose this information may affect the result and may limit our ability to provide corrective work.
Colour results
Colour results depend on hair history, condition, porosity, previous colour, home dye, minerals, heat damage, product build-up and maintenance. Some colour goals may require more than one appointment. We will explain realistic expectations during consultation.
Patch test
A patch test may be required at least 48 hours before selected colour services. We reserve the right to refuse treatment where a required patch test has not been completed. See the full Patch Test Policy.
Hair extensions and aftercare
Hair extensions require correct aftercare, maintenance appointments and suitable products. We are not responsible for damage, matting, slipping, dryness or reduced lifespan caused by incorrect brushing, unsuitable products, missed maintenance, heat damage, swimming, sleeping with wet hair, home colour, third-party work or failure to follow aftercare advice.
Prices and quotations
Prices shown as “from” prices are starting prices only. Final pricing depends on hair length, density, condition, product use, correction work, toner, treatment and time required. Where a price cannot be calculated before consultation, we will explain how the price is calculated and confirm the expected cost before starting the service.
Third-party work and home treatments
We are not responsible for issues caused by previous work carried out by another salon, home colour, box dye, henna, metallic salts, at-home bleaching, unsuitable products or failure to follow professional aftercare advice.
General
- Children under 16 must be accompanied by a responsible adult during their appointment.
- The salon is not liable for personal items, valuables or clothing brought into the salon.
- Photographs taken in the salon will only be shared on our social channels with your explicit consent.
- Gift vouchers are valid for 12 months from purchase, are non-refundable and non-transferable for cash.
- Prices, services and opening hours are subject to change without notice.
- These terms are governed by the laws of England and Wales.
Statutory rights
Nothing in these terms affects your statutory rights.
Salon & Contact Details
Leo & Simon Hair Salon (trading name of Leo Mancini)
4 High Street, Eton, Windsor, SL4 6AS
Phone: 01753 832070
Email: info@leo-simon.co.uk
Last updated: May 2026.